#1. How are you and your property management team navigating laundry contracts? What are your best practices tied to contract lengths, terms and clauses? #2. Related to onsite laundry services…what do you charge for the use of washer/dryers? Have you raised prices in the last 3-6 months? #3. Do you have any suggestions/tips for pro-active […]

The first-ever survey of 550,000 residents examines which apartment features, amenities and services residents value the most. NMHC partnered with Kingsley Associates to conduct this landmark research report which is based on data from 15,000 residents living in 1,426 apartment communities, The survey explores resident demand for everything from granite countertops to community-wide wireless internet […]

==>> Today—we crossed 50,000+ property management leaders within our flagship group–**Property Management Professionals** and what a fun journey it has been since the launch of this group on October 9, 2007. Our LinkedIn groups are growing by 5000+ new leaders every 30 days, because all discussions are carefully moderated, no commercial messages are permitted and […]

For our live weekly PowerHour Leadership Academy members, on Tuesday, February 11th—we are going to be covering the key points below: #1. Your industry involvement that includes, awards, designations, certifications, speaking and writing…what matters most? When tucked into your presentations to prospective property management leads/clients—how will this part of your presentation help you close 100% […]

Love that acronym G.R.A.C.E! I will adopt it within my terminology.

Related to ancillary income…we are proud to share the interview below. Property Management Ancillary Income 15-Point Audio Course Launched by PowerHour What are you and your property management team doing to drive/add extra monthly revenue from your rental housing residents? Is it working…as planned? To spark your thinking, surf the url below for 15+ ways […]

Today…we crossed 80,000+ leaders in our 19 LinkedIn groups! http://www.powerhour.com/propertymanagement/linkedingroups.html To understand the growth our groups have enjoyed…on December 5, 2012 we were at 32,397 leaders & on December 5, 2011 we were at 16,140 leaders. Based on the increase of new leaders this year our groups will grow to 85,000+ leaders by January 2014 […]

This post is about Industry Knowledge discussion threads. With the power & clout of 75,000+ PM leaders who are part of our 19 groups & the 5000+ new leaders joining our groups every 30 days—the Industry Knowledge discussion threads below are about sharing knowledge & learning, with a focus on what’s working & what’s not […]

#1. How are you and your property management team navigating parking options at your rental housing communities? What are your best practices related to how you are handling this with your rental residents? #2. Related to parking fees/options…what do you charge for parking? Have you raised prices in the last 3-6 months? Do you charge […]

For this week, let’s focus on application fees and ancillary income. #1. With application fees…what are your company policies and procedures? Have you made any changes to your application fees this year? #2. In your market—how are your direct/local competing properties handling their application fees? What kind of feedback are you hearing from your renters […]

#1. This week…we crossed 75,000+ property management members in our 19 LinkedIn groups~with an annual reach of 27,375,000 property management leaders over the next 365 days. http://www.powerhour.com/propertymanagement/linkedingroups.html #2. This week…we crossed 44,000+ property management leaders who are members of our flagship LinkedIn group—Property Management Professionals~which is the *largest* LinkedIn group in the world—for our sector. […]

Of the 14 areas to include in every presentation—which financial reports/reporting will you be adding…as a result of our PowerHour Open-Mic today? From John…great to hear his take on the 5 most important ones? Related to your list of vendors/suppliers…helpful to hear what to share and what to cloak—and not share, during a presentation? About […]

From our PowerHour Open-Mic today…helpful to review the ways to reduce your real estate taxes, insurance policy costs and repairs/maintenance with a focus on better NOI? Looking at ancillary income and monthly income streams from Internet & cable, WiFi, water, gas and trash…what is the next step that you and your team are planning in […]

What have you seen/learned from a recent bid or RFP on carpet or flooring? When thinking about the company who provides your carpet or flooring…what matters most in your working/business relationship? What are you most focused on…when reviewing their pricing? Their service and responsiveness? From the perspective of your residents, what have you learned about […]

{Article #209…since 1995} – Positive & Profitable Employee Reviews Can employee reviews really be positive and profitable? You bet! How you and your company handle each employee review is a direct reflection of your leadership within your PM company. Preparing for each review: Establish the frequency for your company employee reviews and be certain this […]

What kind of training do you give your onsite teams about this topic? Apartment Manager Ordered To Rescind Gun Ban http://www.american-apartment-owners-association.org/blog/2013/08/15/apartment-manager-told-to-rescind-gun-ban/ On the other side of this issue, property owners have been held accountable for negligence when gun crime occurs on their properties. In some cities, a property owner can face fines and lose their […]

Of the 13 most important areas to include in every presentation when meeting with new potential clients for your property management company—what action steps will you take focused on #1-4…that we covered today? From our PowerHour Open-Mic today…helpful to discuss the importance of your USP and how this sets you apart from your direct property […]

Picture this…Captain Craig has invited you to spend a month sailing the Caribbean with all the lobster you can eat! Your captain has only one rule—“no telephone calls, no E-mail, no texts”. Will your properties run smoothly while you’re gone? Will your residents be well served in your absence? The information in this article, when […]

What have you seen/learned from a recent bid or RFP on carpet or flooring? When thinking about the company who provides your carpet or flooring…what matters most in your working/business relationship? What are you most focused on…when reviewing their pricing? Their service and responsiveness? From the perspective of your residents, what have you learned about […]