Related to ancillary income…let’s focus on security deposit forfeiture fees for this week.
#1. With security deposit forfeiture fees…what are your company policies and procedures? Have you made any changes to your security deposit forfeiture fees this year? What are your plans for security deposit forfeiture fees going into the summer months?
#2. In your market—how are your direct/local competing properties handling their security deposit forfeiture fees? What kind of feedback are you hearing from your renters about these fees?
#3. What kind of training do you give to those on your property management team about how you want them to handle their security deposit forfeiture fees? Do you give them some room to negotiate onsite when they are working with their residents?
Related to the points/questions above…what post, question and/or observation might you add to the discussion threads below—as an industry leader?
Industry Knowledge, Ancillary Income
http://www.linkedin.com/groupItem?type=member&qid=feefa48f-324e-44a8-86ce-d67f5126a275&goback=.gna_36805&item=273812772&gid=36805&view=
Industry Knowledge, Employee Policy & Procedure Manuals
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Surf the url below for 15+ ways to create more ancillary income + join an upcoming webcast to learn more about industry best practices and fast-moving new trends/strategies, http://www.powerhour.com/propertymanagement/ancillaryincome
Your LinkedIn group owner/moderator
Patricia McLoughlin
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